FIT4JOBS project partners met in Amsterdam

FIT4JOBS project partners met in Amsterdam

Third FIT4JOBS project partners’ meeting took place in Amsterdam on the 4-5th March 2016. Partners gathered to review each country activities and discuss piloting results. Open discussion invited partners to share their experiences and to give recommendations that could later improve the project. Topics such as the training curricula, selection of trainees, employers’ engagement, job placements and mentoring were all discussed. As the pilot is coming to an end in April partners are preparing for the final reporting. The discussion outcomes of this meeting will feed into the recommendations in the final report. The next and final meeting of FIT4JOBS is scheduled for the 26- 27th April in Dublin, Ireland, to review the final report and other documents....
European Get Online Week 2016 to boost youth employability

European Get Online Week 2016 to boost youth employability

European Get Online Week (GOW) is an annual digital empowerment campaign led by Fit4Jobs project partner Telecentre Europe. Supported by Liberty Global and Cisco, the campaign will encourage Europeans to use the Internet and technology safely and with confidence, improving their digital skills and job opportunities. European GOW will mark its seventh edition this year on 14-20 March. This year’s campaign will focus around two themes: trust and confidence, and digital jobs. GOW 2016 will feature more than 4 000 events run by 29 partners in 27 countries. Previous editions of the campaign have helped over 800 000 Europeans to gain relevant digital skills and improved their chances finding a job. GOW 2016 will be officially launched on 4 March in Amsterdam. Telecentre Europe’s Managing Director Gabriel Rissola says: ‘Telecentre Europe is excited to launch this year’s GOW in Amsterdam, a smart-city known for its technology, innovation and high-quality education. A smart Europe generates new digital jobs and services, but we have to make sure no one is left behind and opportunities are equal for all. We run GOW to promote digital skills for jobs and inclusion, building people’s trust and confidence on using technology and the internet.’ ‘Not everyone is up to speed when it comes to digital skills yet. A third of Europe’s workforce has low or no digital skills,’ said Grant & Campaigns Manager at Telecentre Europe Laurentiu Bunescu in his latest interview for EURES. For the second year running the Get Online Week is also part of eSkills for Jobs campaign. GOW national partners will run special activities to target youth and unemployed to raise awareness about digital jobs and...
Fit4jobs is a successful tool for recruiters

Fit4jobs is a successful tool for recruiters

Latvian Information and Communications Technology Association (LIKTA) in cooperation with the Ltd. Lattelecom Call Center successfully trained a group of young people and got them on internships in the city of Liepaja. One of the success factors was a close collaboration with the employer from the start and the employer’s involvement in all stages of the Fit4jobs training. Ltd. Lattelecom Call Center was searching for employees to work in the IT customer service. However, it is not always easy to find candidates with adequate understanding of IT and different equipment but also with strong social skills. The main challenge is to find someone who has the knowledge of technology and also good Russian language skills needed to work with clients in Latvia. Usually potential employees are young people aged 18-25 who have recently graduated from schools or universities, and have no work experience. The testing process, applied in the selection before interviews with potential candidates, was highly rated by the Latvian employer. During the training and internship period, the employer also used the tests with other candidates outside of the project to evaluate results and compare them between different training groups. Lattelecom has observed that trainees, who have reached more than 50% in Fit4jobs tests, have been successfully trained for acquiring the necessary skills and getting to understand the training materials. Candidates whose performance was less than 50% were also invited to participate in the training, but they had difficulties to perceive the training material and the training process was more difficult for them as a whole. Fit4jobs tests have proved to be an excellent start and a successful tool...
Fit4jobs participants in Lithuania exceed employers’ expectations

Fit4jobs participants in Lithuania exceed employers’ expectations

Fit4jobs participants in Lithuania have concluded their ICT training. All participants have had an opportunity to do internships in different Lithuanian companies as part of the project. Association Langas i ateiti, who is running Fit4jobs in Lithuania, is very pleased that many project participants have met or even exceeded expectations of potential employers and were offered permanent employment contracts. According to October data, 23 out of 37 project participants have started working in different companies after the Fit4jobs training. Association Langas i ateiti is closely in touch with youngsters who still haven’t found the permanent employment after finishing their participation in the project. Association Langas i ateiti continues talks with businesses to help the remaining participants to begin their ICT careers. Association Langas i ateiti is wishing Fit4jobs participants all the best of...
75% of Spanish Fit4JOBS trainees find employment in Spain

75% of Spanish Fit4JOBS trainees find employment in Spain

The Spanish FIT4Jobs pilot trained 40 young people in digital skills, teaching them the basics of Java programming, database management and soft skills for job search and teamwork.  After the programme ended,  30 out of 40 trainees signed a indefinite contract with the project’s main employer in Spain, the multinational EVERIS, a company committed to to the pilot since the very beginning.  The Fit4JObs project was successfully implemented in Spain by the  Telecentre Networking Community Association (Asociación Comunidad de Redes de Telecentros), in two regions: Catalonia and Andalusia. The Catalan Government, concretely the DG Telecommunications and Information society of the “Generalitat” supported the project in Catalonia, while the Andalusian government supported the project through its “Consorcio Fernando de los Ríos”, a public entity dealing with information society. The recruitment of candidates for the training courses started back in May 2015. The Regional Employment Services of Catalonia and Andalusia were both involved in the process of selecting candidates.  The selection process also involved the employer (EVERIS), who used group dynamics and personal interviews in order to identify the ideal candidates for the training. EVERIS is a multinational consulting firm providing IT business and strategy solutions, application development, maintenance, and outsourcing services.  The ESPLAI Foundation coordinated the organization of 3 courses, two in Catalonian and one in Andalusia. the training courses started beginning of June and ended the last day of July. During the 164 hours of the course the participants experienced the “learning by doing” methodology, with the trainer moving away from the traditional model of “student – trainer” and rather implanting a project and teamwork approach. This idea was that students should live immediately the type of atmosphere they will find in...
What employers like about Fit4Jobs

What employers like about Fit4Jobs

Agnese Paegle, CEO of the Latvian lattelecom BPO, was one of the first employers to participate in the project “Fit4jobs”. We bring here a short interview with Agnese to see her view of the project and what was beneficial for employers such as her company in the process. Could you please tell more about your company and your field of work? The Lattelecom Group company Lattelecom BPO was established in July, 2005. The company provides a large number of inquiry services, contact centre and SMS services. Currently 180 highly qualified customer service operators, experts and senior specialists are employed throughout the Lattelecom BPO branch offices situated in Rīga, Cēsis, Liepāja and Ventspils. This gives an idea of the scale of operation of the company in the field of contact centre and inquiry services. Lattelecom BPO possesses modern technology solutions and extensive expertise in providing multimedia contact centre services. Contact centre solutions include the attending to inbound and outbound calls, as well as processing of e-mails, SMS, facsimile messages and data.  The services are provided using the applications and databases owned by both the customer and Lattelecom BPO. Why did you decide to participate in the project “Fit4Jobs” and to provide the opportunity for young people to work as customer service representative in the contact center? It was an excellent opportunity for the employers to work closely together with the LIKTA association (Fit4Jobs partner in Latvia) and with experts from the ICT field. We basically developed a training program called “Customer service representative in the Contact centre”, while the experts from LIKTA developed ability and skill evaluation tests, which helped us select the best candidates for this position. We were...